Skip to content
  • There are no suggestions because the search field is empty.

How to manage notifications in Ausmed Perform™

Learn how to manage your organisation's notification settings 

 

 

Who does this article apply to?

  1. Users with Organisation Manager permissions

  2. Organisations using Ausmed Perform™

In this article:

  1. How to enable or disable reminders

  2. What happens when reminders are disabled

  3. Troubleshooting


How to enable or disable task reminders

Users with Organisation Manager permission can turn some notifications in Ausmed Perform™ on or off — specifically, automated reminders for performance tasks. Other types of notifications are system-generated and cannot be changed.

📩 Looking for a list of what notifications are sent and when?
See: Understanding notifications in Ausmed Perform™ →

Steps

  1. Go to organisations.ausmed.com.au and log in
  2. In the top menu bar, click the Settings ⚙️ icon
  3. In the left-hand menu, click Notifications
  4. Scroll to Performance Review Reminders
  5. Use the toggles to enable or disable the task reminders for staff and managers
  6. Changes will take effect the day after the setting is updated.


What happens when reminders are disabled

When turned off:

  • Staff or Direct Managers will not receive automated reminders

  • They can still view and complete their tasks directly in the platform

  • Managers can still send manual reminders from the manager portal


Troubleshooting

If reminders are turned on, but staff aren't receiving emails:

  • Confirm the task is within the reminder window

  • Ask the recipient to check spam or junk folders

  • Double-check email addresses in user profiles

  • Confirm that notifications weren’t toggled off temporarily

Still having trouble? Contact Manager Support for help.