How to manage notifications in Ausmed Perform™
Learn how to manage your organisation's notification settings
Who does this article apply to?
- Organisations using Ausmed Perform™
In this article:
How to enable or disable task reminders
Users with Organisation Manager permission can turn some notifications in Ausmed Perform™ on or off — specifically, automated reminders for performance tasks. Other types of notifications are system-generated and cannot be changed.
📩 Looking for a list of what notifications are sent and when?
See: Understanding notifications in Ausmed Perform™ →
Steps
- Go to organisations.ausmed.com.au and log in
- In the top menu bar, click the Settings ⚙️ icon
- In the left-hand menu, click Notifications
- Scroll to Performance Review Reminders
- Use the toggles to enable or disable the task reminders for staff and managers
- Changes will take effect the day after the setting is updated.
What happens when reminders are disabled
When turned off:
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Staff or Direct Managers will not receive automated reminders
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They can still view and complete their tasks directly in the platform
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Managers can still send manual reminders from the manager portal
Troubleshooting
If reminders are turned on, but staff aren't receiving emails:
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Confirm the task is within the reminder window
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Ask the recipient to check spam or junk folders
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Double-check email addresses in user profiles
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Confirm that notifications weren’t toggled off temporarily
Still having trouble? Contact Manager Support for help.