---
title: How to manage notifications in Ausmed Perform™
description: Learn how to manage your organisation's notification settings
---

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3. [Notifications](https://knowledge.organisations.ausmed.com.au/en/knowledge/ausmed-perform?hsLang=en#notifications)

# How to manage notifications in Ausmed Perform™

## Learn how to manage your organisation's notification settings

> ⚙️ Want to understand which  notifications are sent?  
> See: **[Understand notifications in Ausmed Perform™](https://knowledge.organisations.ausmed.com.au/en/knowledge/understanding-notifications-in-ausmed-perform?hsLang=en)→**

**Who does this article apply to?**

1. [Users with Organisation Manager permissions](https://knowledge.organisations.ausmed.com.au/en/knowledge/understand-permissions?hsLang=en)
2. Organisations using Ausmed Perform™

**In this article:**

1. [How to enable or disable notifications](https://knowledge.organisations.ausmed.com.au/en/knowledge/how-to-manage-notifications-in-ausmed-perform#how)
2. [What happens when reminders are disabled](https://knowledge.organisations.ausmed.com.au/en/knowledge/how-to-manage-notifications-in-ausmed-perform#what-happens)
3. [Troubleshooting](https://knowledge.organisations.ausmed.com.au/en/knowledge/how-to-manage-notifications-in-ausmed-perform#troubleshooting)

---

#### How to enable or disable task reminders

Users with Organisation Manager permission can turn ***some*** notifications in Ausmed Perform™ on or off — specifically, automated reminders for performance tasks. Other types of notifications are system-generated and cannot be changed.

**Steps**

1. Go to [organisations.ausmed.com.au](https://organisations.ausmed.com.au) and log in
2. In the top menu bar, click the Settings ⚙️ icon
3. In the left-hand menu, click **Notifications**
4. Scroll to **Performance Review Reminders**
5. Use the toggles to **enable** or **disable** the task reminders for staff and managers
6. Changes will take effect the day after the setting is updated.

---

#### What happens when notifications are disabled

When turned off:

- Staff or Direct Managers will not receive automated reminders
- They can still view and complete their tasks directly in the platform
- Managers can still send manual reminders from the manager portal.

---

#### Troubleshooting

If reminders are turned **on**, but staff aren't receiving emails:

- Confirm the task is within the reminder window
- Ask the recipient to check spam or junk folders
- Double-check email addresses in user profiles
- Confirm that notifications weren’t toggled off temporarily

Still having trouble? Contact Manager Support for help.

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