Understanding notifications in Ausmed Perform™
Find out which notifications are sent, who receives them, and when they're triggered
⚙️ Want to manage which notifications are sent?
See: How to manage notifications in Ausmed Perform™→
This article summarises the email notifications sent through Ausmed Perform™ — when they’re triggered, who receives them, and why they matter. These notifications help staff stay on track with their tasks and keep managers informed when action is required.
Who does this article apply to?
- Organisations using Ausmed Perform™
In this article:
Overview of notifications in Ausmed Perform™
The following email notifications are sent to staff and managers using Ausmed Perform™:
| Notification Type | Trigger | Recipient |
|---|---|---|
| Task opened | Day after task becomes available | Staff / Direct Manager |
| Task reminder – 7 days before due | 7 days before task due date | Staff / Direct Manager |
| Task reminder – due tomorrow | 1 day before task due date | Staff / Direct Manager |
| Task reminder – overdue | Day after task is due | Staff / Direct Manager |
| Manual task reminder | Manager sends a manual reminder | Staff |
| 1:1 meeting marked complete with notes | Manager completes meeting and adds notes | Staff |
| Self-assessment marked complete with comments | Manager completes self-assessment with comments | Staff |
| Self-assessment ready for review | Staff completes their self-assessment | Direct Manager |
Automated task reminders
Staff and Direct Managers are automatically sent email reminders for incomplete tasks.
Reminders are directed to whoever currently has action on the task (e.g. if a self-assessment is awaiting manager review, the reminder goes to the manager).
These reminders are only sent if your organisation has email notifications enabled 👉 Learn how to manage notifications in Ausmed Perform™ →
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Task opened: Sent the day after a task opens for completion
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Task due in 7 days: Sent 7 days before a task is due for completion
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Task due tomorrow: Final reminder sent the day before the due date
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Task overdue: Sent the day after the due date
Manual reminders
Users with permission to view a staff member’s tasks can send email reminders for specific performance tasks via the manager portal.
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The reminder includes the task name and due date
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This is useful when following up outside the standard reminder schedule.
Comments and feedback notifications
Staff receive an email notification when comments or feedback are added to their user profile. This includes:
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Logging performance feedback
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Adding notes to a 1:1 meeting when marking it as complete
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Reviewing a self-assessment and including comments
✉️ Notifications are not sent if no notes or comments are included.
Self-assessment ready for review
When a staff member submits a self-assessment for review, their Direct Manager is notified by email:
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The email includes the task title and the staff member’s name
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Managers can click directly into the system to complete their review.