---
title: Waitlisting
description: Waitlisting
---

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# Waitlisting

## Learn how the waitlist works once an Event reaches capacity.

**Who this article is for:**

- Users with access to Ausmed Events™

**Enable the waitlist**

1. When creating an Event, go to **Step 4: Enrolment & Visibility**.
2. Set the **Event Capacity**.
3. Tick **Enable waitlist**.

How to view an event waitlist

1. Go to the Events Dashboard
2. Click on an event with Waitlisting enabled
3. Click on the Waitlist tab  
   ![](https://knowledge.organisations.ausmed.com.au/hs-fs/hubfs/image-png-Aug-14-2026-03-34-14-8754-AM.png?width=1643&height=511&name=image-png-Aug-14-2026-03-34-14-8754-AM.png)

**How the waitlist fills**

Once an Event's capacity is full, anyone who enrols after that point is added to the waitlist, in the order they enrolled.

**How staff move off the waitlist**

When a spot opens in the Event (for example, if an enrolled attendee withdraws), the next person on the waitlist is automatically enrolled — no manual action is needed.

**Notifications**

Staff receive a notification when they join the waitlist, and a separate notification when they're moved from the waitlist into the Event.

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