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Waitlisting

Learn how the waitlist works once an Event reaches capacity.

Who this article is for:

  • Users with access to Ausmed Events™

Enable the waitlist

  1. When creating an Event, go to Step 4: Enrolment & Visibility.
  2. Set the Event Capacity.
  3. Tick Enable waitlist.

How to view an event waitlist

  1. Go to the Events Dashboard
  2. Click on an event with Waitlisting enabled
  3. Click on the Waitlist tab

How the waitlist fills

Once an Event's capacity is full, anyone who enrols after that point is added to the waitlist, in the order they enrolled.

How staff move off the waitlist

When a spot opens in the Event (for example, if an enrolled attendee withdraws), the next person on the waitlist is automatically enrolled — no manual action is needed.

Notifications

Staff receive a notification when they join the waitlist, and a separate notification when they're moved from the waitlist into the Event.