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Understand notifications in Ausmed Perform™

Find out which notifications are sent, who receives them, and when they're triggered

⚙️ Want to manage which notifications are sent?
See: How to manage notifications in Ausmed Perform™→

Notifications in Ausmed Perform™ are designed to keep staff accountable for their performance tasks and ensure managers are promptly informed when their action or review is required. This article summarises the email notifications sent through Ausmed Perform™ — when they’re triggered, who receives them, and why they matter. 

Who does this article apply to?

  • Organisations using Ausmed Perform™

In this article:

  1. Notifications for staff
  2. Notifications for direct managers

Notifications for staff

1. Performance task reminders

Staff are sent email reminders only when the task is with them to complete — that is, when they have the next action to take. For example, if a self-assessment is awaiting a staff member’s submission and it’s due tomorrow, the reminder is sent to the staff member — not the manager — because the action is currently with them.

Reminders are sent at the following intervals:

  • Task opened: The day after the task opens for completion

  • Due in 7 days: Seven days before the due date

  • Due tomorrow: The day before the due date

  • Overdue: The day after the due date

Alongside automated reminders, users with the right permissions can manually send reminders to staff for specific tasks whenever needed, outside the standard schedule.

2. Comments & feedback

Staff also receive email notifications when:

  • Feedback is added about their performance

  • A manager adds notes to a 1:1 meeting

  • A manager comments on a self-assessment submission.

Notifications for direct managers

1. Performance task reminders

Direct managers are sent email reminders only when they are the one with action on the task. For example, if a meeting is waiting on a manager to mark complete and it’s due tomorrow, the reminder is sent to the manager — not the staff member — because the action is currently with them.

Reminders are sent at the following intervals:

  • Task opened: The day after the task opens for completion

  • Due in 7 days: Seven days before the due date

  • Due tomorrow: The day before the due date

  • Overdue: The day after the due date


2. Self assessment ready for review

Managers are notified by email any time a staff member submits a self-assessment for review. The notification includes the staff member’s name, the task title, and a direct link to complete the review.