---
title: Understand policy notifications
description: Everything you need to know about notifications in Ausmed's Policy Management System.
---

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# Understand policy notifications

## Everything you need to know about notifications for Ausmed's Policy Management System.

Email notifications are sent to users when they're assigned a policy to [acknowledge](https://knowledge.organisations.ausmed.com.au/en/knowledge/acknowledge-a-policy-in-my-organisation?hsLang=en). They’re also sent when you [remind users to acknowledge their policies](https://knowledge.organisations.ausmed.com.au/en/knowledge/send-reminders-to-users-to-acknowledge-their-policies?hsLang=en), when you choose to notify users that a policy has been [updated](https://knowledge.organisations.ausmed.com.au/en/knowledge/edit-a-published-policy?hsLang=en), and after a user has [acknowledged](https://knowledge.organisations.ausmed.com.au/en/knowledge/acknowledge-a-policy-in-my-organisation?hsLang=en) a policy in **My Organisation.  **

**Who does this article apply to?**

- Users with access to [Ausmed's Policy Management System](https://knowledge.organisations.ausmed.com.au/en/knowledge/access-the-policy-management-system?hsLang=en)
- Users with organisation or team manager [permissions](https://knowledge.organisations.ausmed.com.au/en/knowledge/understand-permissions?hsLang=en). 

**In this article:**

- [Types of email notifications.](https://knowledge.organisations.ausmed.com.au/en/knowledge/understand-policy-notifications#types)

---

#### Types of email notifications

There are 6 types of policy notifications. Each type is described below, along with an example of each email.

1. **New policy for acknowledgement** 
     1. This notification is sent to users the first time they need to [acknowledge a policy](https://knowledge.organisations.ausmed.com.au/en/knowledge/acknowledge-a-policy-in-my-organisation?hsLang=en) in **My Organisation**:**![](https://knowledge.organisations.ausmed.com.au/hs-fs/hubfs/Screen%20Shot%202022-06-01%20at%201-21-17%20pm-png.png?width=612&name=Screen%20Shot%202022-06-01%20at%201-21-17%20pm-png.png)**
2. **Policy has been updated** 
     1. This notification is sent to users when you decide to notify users with required job roles that a policy has been [updated](https://knowledge.organisations.ausmed.com.au/en/knowledge/edit-a-published-policy?hsLang=en):  
        ![](https://knowledge.organisations.ausmed.com.au/hs-fs/hubfs/Screen%20Shot%202022-06-01%20at%201-17-36%20pm-png.png?width=647&name=Screen%20Shot%202022-06-01%20at%201-17-36%20pm-png.png)
3. **Policy requires re-acknowledgement** 
     1. This notification is sent to users when you [update](https://knowledge.organisations.ausmed.com.au/en/knowledge/edit-a-published-policy?hsLang=en) a policy and require re-acknowledgement, meaning users who have already acknowledged the policy before now need to acknowledge the latest version:
     
   **![](https://knowledge.organisations.ausmed.com.au/hs-fs/hubfs/Screen%20Shot%202022-06-01%20at%201-13-55%20pm-png.png?width=594&name=Screen%20Shot%202022-06-01%20at%201-13-55%20pm-png.png)**
4. **Reminder to acknowledge all assigned policies** 
     1. This notification is sent when you decide to [remind](https://knowledge.organisations.ausmed.com.au/en/knowledge/send-reminders-to-users-to-acknowledge-their-policies?hsLang=en) some or all non-compliant users to acknowledge their policies. It lists all the policies the user still needs to acknowledge: ![](https://knowledge.organisations.ausmed.com.au/hs-fs/hubfs/Screen%20Shot%202022-06-01%20at%201-23-13%20pm-png.png?width=601&name=Screen%20Shot%202022-06-01%20at%201-23-13%20pm-png.png)
5. **Reminder to acknowledge a particular policy **  
     1. This notification is sent to users when you [send reminders](https://knowledge.organisations.ausmed.com.au/en/knowledge/send-reminders-to-users-to-acknowledge-their-policies?hsLang=en) about a particular policy or to a particular user: ![](https://knowledge.organisations.ausmed.com.au/hs-fs/hubfs/Screen%20Shot%202022-06-01%20at%201-24-52%20pm-png.png?width=670&name=Screen%20Shot%202022-06-01%20at%201-24-52%20pm-png.png)
6. **Acknowledgement confirmation**

1. 1. This notification is sent to users after they [acknowledge a policy](https://knowledge.organisations.ausmed.com.au/en/knowledge/acknowledge-a-policy-in-my-organisation?hsLang=en) in **My Organisation**:**![](https://knowledge.organisations.ausmed.com.au/hs-fs/hubfs/Screen%20Shot%202022-06-01%20at%201-27-25%20pm-png.png?width=656&name=Screen%20Shot%202022-06-01%20at%201-27-25%20pm-png.png)**

---

 

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