To support users in resetting their Ausmed password, please follow these instructions -
- Users can reset their password themselves when logging in to their Ausmed account by clicking “Forgot Username or Password”
- If they are already logged in to their account, users can reset their password via their Account Settings. Click on the circle at the top right-hand corner of the screen, and a drop-down menu will display; click on Account Settings.
- Select: Reset Password (towards the bottom left of the page).
The learner will enter their new password (minimum 6 characters), confirm their password and click Save. - Learners can speak directly with Learner Support via support@ausmed.com.au or 1300 287 633
The following help article will also assist learners:
How do I edit my email or password?
Organisation Managers can send a reset password prompt to users by following the instructions below - - Login to Ausmed for Organisations
- Select: Administration
- Select: Manage Users
- Select: Active tab
- Search for the user, and click on their name
- Hover over the three-dots
- Select: Reset Password
This will send a reset password prompt to the learner's email address on file.
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If you require further support, fill in this Help Form and a member of the Manager Support team will be in touch with you -