Troubleshooting and FAQs
How do I request manager support?
We offer phone and email support to Organisation and Team Managers between the hours of 9:00 am and 5:00 pm, Monday to Friday Melbourne Australia).
You can get in touch with one of our Organisational Learning Specialists any time via our dedicated Manager Support lines
- +61 3 9917 3303
- LiveChat in the Ausmed LMS (please refresh the page if you do not see the little chat widget)
Sometimes we might be speaking to or meeting with another Organisation. If you reach our voicemail, please leave a message and we will get back to you within 24 hours.
Alternatively, you can submit a help request directly here -
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Learner Support is a dedicated support team for your learners. Find out more!