Remove users from teams

Learn how to remove users from teams.

Users can be removed from teams anytime there's a change to your organisation's structure and reporting lines. Removing a user from a team means they are no longer included in any reporting for the team. However, you can always add the user back to the team if you need to. 

If you have organisation manager permissions, you can remove users from any of your organisation's teams. However, if you have team manager permissions, you can only remove users from the teams you manage.  

This article describes how to remove users directly from teams. The same result can be achieved if uploading multiple users in bulk by importing a CSV file.

Remove a user from one or more teams

Steps

1. Go to Administration in the top navigation bar of the manager portal.
2. From the left sidebar menu, go to Manage Users, then enter the user's first or last name in the user column of the "Active", "Pending", "Invited" or "Inactive" tabs.
3. Choose one of the following options:
   1. Hover over the row of your chosen user, click the drop-down menu  and click Edit.
   2. Click on the user's name, then in the upper right of their user transcript 
      page click the drop-down menu  and click Edit.
   3. Click on the user's name, then navigate to their Teams under the Profile tab of their user transcript and click Edit.
       
4. Click on the cross symbol next to the teams you would like to remove the user from  to remove the user from the teams, then click Update.
   
   

Remove multiple users from a team

1. Go to Administration in the top navigation bar of the manager portal.
2. Choose option a or b below:
   1. From the left sidebar menu, go to Manage Teams. Keep List View enabled, enter the name of the team you would like to remove users from in the Team Name column, or scroll through your list of teams to locate the team.
      1. Next, click on the team name or hover the row of your chosen team, then click the drop-down menu and click Edit.
   2. From the left sidebar menu, go to Manage Teams. Switch to Card View and scroll through your list of teams to locate the team.
      1. Next, click on the team name or hover the row of your chosen team, then click the drop-down menu and click Edit.
   3. Navigate to the Team Members table on the team details page. Then check the box next to the users you would like to remove from the team, and click Remove from Team.
      
   4. Click Remove from Team again to confirm.
      

      Note: You'll need to remove users from each of the "Active", "Invited", "Pending" and "Inactive" lists separately.