--- title: Find a user description: How to find a user in the manager portal. --- [Skip to content](https://knowledge.organisations.ausmed.com.au/en/knowledge/find-a-user#main-content) [Request](https://knowledge.organisations.ausmed.com.au/en/knowledge/kb-tickets/new?hsLang=en) [![Ausmed-Organisations-coloured-white](https://knowledge.organisations.ausmed.com.au/hubfs/Ausmed-Organisations-coloured-white.svg)](https://www.ausmed.com.au/organisations/) Open main navigation Close main navigation - [Request](https://knowledge.organisations.ausmed.com.au/en/knowledge/kb-tickets/new) - [Submit Help Request](https://knowledge.organisations.ausmed.com.au/en/knowledge/kb-tickets/new) [Submit Help Request](https://knowledge.organisations.ausmed.com.au/en/knowledge/kb-tickets/new?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledge.organisations.ausmed.com.au/en/knowledge?hsLang=en) 2. [Organisation](https://knowledge.organisations.ausmed.com.au/en/knowledge/organisation?hsLang=en) 3. [Manage Users](https://knowledge.organisations.ausmed.com.au/en/knowledge/organisation?hsLang=en#manage-users) # Find a user ## How to find a user in the manager portal. **Who does this article apply to?** - Users with access to the [manager portal](https://knowledge.organisations.ausmed.com.au/en/knowledge/what-is-the-manager-portal?hsLang=en). **In this article:** - [Search to find a user through the top navigation bar](https://knowledge.organisations.ausmed.com.au/en/knowledge/find-a-user#top-navigation) (recommended) - [Search to find a user through Manage Users](https://knowledge.organisations.ausmed.com.au/en/knowledge/find-a-user#manage-users). --- #### Search to find a user through the top navigation bar The best way to find a user in the manager portal is to search using the top navigation bar: **Steps** 1. Locate the search field in the top navigation bar of the [manager portal](https://knowledge.organisations.ausmed.com.au/en/knowledge/what-is-the-manager-portal?hsLang=en):![](https://knowledge.organisations.ausmed.com.au/hubfs/Screen%20Shot%202022-07-05%20at%2012-12-41%20pm-png.png) 2. Enter either the user's **User ID,** or their **First** **Name** and/or **Last** **Name** in the search field. **Tip:** For better results, make sure you add a space between the user's first and last names. 3. Scroll through the results to locate the Users section:![](https://knowledge.organisations.ausmed.com.au/hubfs/Screen%20Shot%202022-07-05%20at%2012-12-34%20pm-png.png) 4. Scroll through the list of users in the results until you find the user you're looking for. 5. Click on the user's name to open their user transcript page. --- #### Search to find a user through Manage Users 1. Go to **Administration** in the top navigation bar of the manager portal, then go to **Manage** **Users** in the left sidebar menu. 2. Enter the user's **First Name** and/or **Last Name** in the field below the **User** column in either **Active**, **Invited**, **Pending**, or **Inactive** tabs of the **Manage** **Users** table:![](https://knowledge.organisations.ausmed.com.au/hubfs/Screen%20Shot%202022-07-05%20at%2012-24-20%20pm-png.png) **Tip:** If you don't know the user's name, try searching their User ID or email address in the **User** **ID** or **Email** columns. 3. Click on the user's name in the **User** column if you would like to access their transcript page, otherwise view their details in the table columns.   **Note:** If the user does not appear, they may not have been added to your organisation yet. 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