Can we import historical records of staff competence into Ausmed Competency™? 

Yes. If your staff have already been directly observed as competent, we can import that history. This is handled by our support team — you can't upload historical records yourself.

What counts as prior competence?

Prior competence means a direct observation — someone watched your staff member perform the skill and recorded them as competent.

How does it work?

• Every digital competency in Ausmed Competency™ has a practical activity linked to it in Ausmed Learn™.

• Importing a record of prior competence adds a learning record for the linked practical activity in Ausmed Learn™. Because that practical activity is linked to the digital competency, the completion automatically satisfies the competency's requirements.

• There's no competency record created in Ausmed Competency™, because a competency record only exists when an assessment is submitted through the Ausmed Assess app — capturing the assessor, assessment date and a result for each individual criterion within the digital competency. Since the original observation wasn't recorded in our system, none of that detail exists to bring across.

Example: a manual handling competency observed 4 months ago

Manual handling is a good example — most healthcare orgs require it to be reassessed periodically, and it's almost always done as a direct observation rather than pure e-learning.

Say a staff member was directly observed as competent in manual handling in March, and your organisation moved to Ausmed Competency™ in July — 4 months later.

1. It falls inside the 12-month window, so it's eligible to import.
2. Support adds a learning record for the manual handling practical activity in Learn™, dated to the actual observation (March).
3. When the staff member is next due depends on how the manual handling training plan is configured in Learn™ — that's set independently, and isn't affected by the import.
4. The staff member's record in Competency won't show anything for this — there's no competency record, since the observation wasn't assessed against individual criteria in our system. A learning record however will show the completion.

How far back can I import records?

• We can import records of prior competence from up to 12 months before your Ausmed Competency™ start date.
• If you have observations older than 12 months, get in touch with support to discuss your options.

What information do we need to supply?

Gather your staff's observed competence records into a .csv spreadsheet, with one row per record:

• Ausmed Item ID – the unique identifier for the practical activity in Ausmed Learn™ that the digital competency is linked to.
• Staff member – full name, plus a unique identifier such as email address or employee ID, so we can match them to the correct account.
• Date completed – the date the staff member was directly observed as competent.

The more complete and consistent this information is, the faster we can process your import.

How do I get started?

1. Prepare the above information and contact Ausmed support and let them know you'd like to import historical records of staff competence.

1. Share your spreadsheet with support. Our team will confirm the format, check the data, and let you know once the import is complete.