Assign Team Manager permissions

To set a user as a Team Manager, please follow these instructions -

Please note: Team Managers are given access to the Manager Portal but will only see the users that report under them (within the same Team) and they are also restricted from using certain functions on the platform. For example:

Training Plans > Create or Edit a Training Plan
Training Plans > Add or Edit an Item in a Training Plan
Your Library > Add, Edit or Delete a Resource in Your Library
Manage Teams > Create or Edit a Team
Manage Teams > Add Users to a different Team
Manage Teams > Create or Edit a Job Role
Manage Teams > Add Users to a different Job Role

In summary, Organisation Managers will be able to view data across the whole account and have complete access, whereas Team Managers will only be able to view data related to the team(s) that they manage and are restricted from performing certain actions that only Organisation Managers can perform.

There are two ways to assign Team Managers:

Option 1 - via Manage Teams

Login to Ausmed for Organisations
Go to: Administration
Go to: Manage Teams
Select the Team
Select: Edit
Select: Team Managers
Select: Save

Option 2 - via Edit User Profile

Login to Ausmed for Organisations
Go to: Administration
Go to: Manage Users
Hover over the user's name and select the 3 dots
Select: Edit
Select: Permissions tab
Select: Team Manager
Select: Teams
Select: Update
The user's permission type will be updated. You can check this in the Permission Type column in Manage Users:

Important: If a Team Manager is also an Organisation Manager, then Organisation Manager access is prioritised

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If you require further support, fill in this Help Form and a member of the Manager Support team will be in touch with you -