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Accessing and Downloading Your Tax Invoice

Information on how to access tax invoices for your Ausmed account.

You can access a PDF version of your invoices by:

  • Accessing the billings settings in the manager portal
  • Requesting your invoice via Manager Support
    • Email: managersupport@ausmed.com.au
    • Phone: 1300 287 633

⚙️ Accessing Invoice via the Manager Portal

To access the billing settings in the manager portal, you must have the following:

  1. An active Ausmed manager login
  2. Your role/access must be set to Organisation Manager or higher.

How to access your invoices

  1. Log in to the Ausmed manager portal (click here).
    Screenshot 2025-07-29 at 1.30.42 pm
  2. Access the "Organisations Settings"
    1. via the cogwheel icon in the top right corner (next to the 'help' button).
      Screenshot 2025-07-29 at 1.33.13 pm
    2. Then hit 'Billing' on the left menu pannel
      Screenshot 2025-07-29 at 1.35.19 pm
  3. Access your invoices via the 'Invoices' tab
    Screenshot 2025-07-29 at 1.47.47 pm

 Important:

  • Invoices generated BEFORE 1 Aug 2025 --> Nested under the Legacy Invoices tab.
  • Invoices generated AFTER 1 Aug 2025 --> Nested under the Invoices tab.
    1. Amount - refers to the payment amount of the invoice at issue
    2. Amount due - refers to the amount remaining of the invoice.
      When an invoice is fully paid, the amount due will equal $0.
      4. Downloading your invoices
            a. Hit 'view' in the 'actions' column of the table. The button will appear when you hover over the cell.

    Screenshot 2025-07-29 at 2.22.59 pm

              b. When you click 'view' - a modal will open displaying a preview of the invoice.

      Screenshot 2025-07-29 at 2.24.34 pm
                c. Hit download - a pdf version of your invoice will be downloaded.

        Screenshot 2025-07-29 at 2.26.12 pm